Shipping and Return Policy

Store Security
Providing you a secure online experience is one of our highest priorities. We recognize that your privacy and security are of the utmost importance, and have devoted a great deal of effort to ensure that your personal information is safeguarded. Your transactions are supported by industry-standard data encryption: SSL (Secure Sockets Layer) Encryption.

Refund Policy
All sales are final.

Shipping Policy
Orders ship next business day. We ship media mail from POSTAL SERVICE.

Returns Policy
There will be a “no return” policy on any items unless they are damaged upon arrival. Items that are received as damaged must be reported within one week of receipt.

Internet Orders from https://www.jlcincinnati.org
Contact us via email at Chris@jlcincinnati.org to report damaged items within one week of receipt to arrange for replacement and return of the damaged merchandise.